|Category:||Bilingual (English and Japanese)|
|Experience:||4-5 years of relevant experience|
|Education:||Bachelor’s degree or equivalent experience.|
We are “New IT Venture Corp Limited”, one of the renowned Japan-based software development company located at Bansbari, Kathmandu. Our aim is to help businesses realize their vision and achieve their goal of harnessing trendsetting web and mobile technologies. We have been offering a complete range of web & mobile application services, including initial prototyping, design, Android / iOS mobile development, as well as application back-end and web infrastructure since 2004 A.D. We have been developing a cutting edge software application from the ground up as well as adding a layer in an existing system such as: – giving a facelift to their existing app, adding monetization capabilities, multiple platforms for their existing application, data visualization and analysis, and many more.
The role involves handling incidents and service requests from customers/end-user by following the standard methods and procedures of the unit. The role involves understanding procedures, prioritization of incidents, channeling to the appropriate team, validation and verification of artifacts (reports, bills, and so on), and effective operation of the software system.
Refers to whether the role entitles people management eligibilities such as Open positions, Salary revision & Annual Incentive Plan allocation and describes the typical type of managerial responsibility expected in this role (e.g Manager, Manager of Managers, Manager of Organization).
Managerial Eligibility: No
Managerial Role Type: Non Managerial